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Mar 29, 2026
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BTC 770 - Navigating Conflict and Risk for Positive Leadership
An effective leader ensures the workplace is equipped to navigate the conflict that invariably arises in complex organizations. In addition to addressing conflict, the leader must champion, endorse, and oversee risk management efforts in order to promote organizational resiliency.
Credit(s): 3
Outcomes
- Diagnose sources and types of conflict in organizations
- Apply evidence-based strategies to manage and resolve conflict
- Assess organizational risks and suggest mitigation strategies
- Utilize positive leadership frameworks to formulate a strategic plan for an organizational conflict or risk
- Present a leadership plan in written and oral form, fostering resilience, trust, and psychological safety
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